Benefits:
- Life Insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Free food & snacks
- Health insurance
- Training & development
- Vision insurance
ROLE DESCRIPTION:
At the State Farm Agency in Lake Forest, CA we believe every team member plays a crucial role in our success. We're looking for personable, outgoing, and friendly individuals who are eager to build connections with the people around them. Join our team, and you'll have the opportunity to grow your career in a supportive and community-focused environment.
As the Office Manager, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while managing several day-to-day office operations processes, interact with and resolve customer inquiries, coordinating with other agency team members, and anticipating the needs of the agent you support.
As the Office Manager, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while managing several day-to-day office operations processes, interact with and resolve customer inquiries, coordinating with other agency team members, and anticipating the needs of the agent you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Oversee the agency daily operations.
- Refine and implement customer service policies and procedures.
- Handle escalated customer inquiries and issues.
- Using State Farm's wide range of products and services to fill the needs of our customers.
- Work with the Agent in training and mentoring existing and new team members.
QUALIFICATIONS:
- 3+ years of experience in operations or office management, with 2+ years in a managerial role.
- Leadership and organizational skills.
- Compassion and Empathy
- Communication and problem-solving abilities.
- CA Property & Casualty and Life/Health License Required
Seeking Currently Licensed Applicants Only
Compensation: $60,000.00 - $70,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Bradley Purcell - State Farm Agent
Are You Driven & Ambitious?
Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Lake Forest, CA.
- Our office is open Mon - Fri, 9:00am - 5:00pm.
- I have been a State Farm agent since 2014.
- I am a proud graduate of Chapman University.
- Our agency has received awards including: Ambassador Travel and Legion of Honor
Seeking Currently Licensed Applicants Only
Company Website: www.bradleypurcell.com
(if you already have a resume on Indeed)